Paris, July 24, 2008 - Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that its corporate learning organization for both employees and customers, Alcatel-Lucent University, has been accredited with a certificate of quality from the European Foundation for Management Development (EFMD) as part of its Corporate Learning Improvement Process (CLIP). This certificate, first awarded to Alcatel University in 2003, is recognition that a corporate learning organization has achieved a high level of quality as evaluated by learning professionals from various industries. Certification is awarded to eligible companies who not only satisfactorily meet CLIP standards, but are also committed to continuous improvement and have specific agendas for future development. With 3 million student hours per year for both employees and customers, Alcatel-Lucent University, the company’s premier organization for continuous learning and professional development, is a global network of 21 training centers around the world, each strategically located to be in proximity to major customers and employee concentrations. Alcatel-Lucent University offers customers the opportunity to become proficient with the company’s products, solutions and services by taking advantage of consultative, innovative and cost-effective learning. From an employee perspective, the University develops and delivers learning solutions designed to help employees succeed in their current jobs and ensure their ability to evolve and adapt to future requirements. In announcing the accreditation of Alcatel-Lucent University for further five years, Gordon Shenton, EFMD Associate Director, said, “The Peer Review team has no hesitation in recommending that the Alcatel‑Lucent University should be re-accredited for a further five years. In undergoing this renewed assessment, Alcatel-Lucent University has demonstrated that it remains firmly positioned in the company, that it has top level support for its mission, that it is widely appreciated throughout the company for the quality of its services, and that it is adequately staffed and managed. It is recognised as an integral and necessary part of the business, contributing greatly to the value proposition for customers and for internal clients.”
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According to Audrey White, VP Alcatel-Lucent University, “Being awarded CLIP accreditation is validation from a team of corporate learning experts that Alcatel-Lucent has maintained its focus on providing customers and employees with high-quality learning solutions and this extensive and detailed review of our organization has provided a clear roadmap for future improvement. Being among the 14 leading Corporate Learning Organizations from across Europe that have been awarded this quality label is an honor for us. ” About the European Foundation for Management Development (EFMD) EFMD is an international membership organization, based in Brussels, Belgium. With more than 650 member organizations from academia, business, public service and consultancy in 75 countries, EFMD provides a unique forum for information, research, networking and debate on innovation and best practice in management development. EFMD is recognized globally as an accreditation body of quality in management education and has established accreditation services for business schools and business school programs, corporate universities and technology-enhanced learning programs. Within its scope, EFMD is committed to offer professionals and institutions involved with management learning and organizational development the opportunity to be part of a dynamic, relevant and diverse network sharing the common objective of developing effective and socially responsible leaders and managers. It is in this context that EFMD signed in 2003 a partnership agreement with the United Nations Global Compact and launched the Global Responsibility Invitation, which in turn led to the creation of the Globally Responsible Leadership Initiative. For more information: http://www.EFMD.org About Alcatel-Lucent Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprise and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. With operations in more than 130 countries, Alcatel-Lucent is a local partner with global reach. The company has the most experienced global services team in the industry, and one of the largest research, technology and innovation organizations in the telecommunications industry. Alcatel-Lucent achieved revenues of Euro 17.8 billion in 2007 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com Contact the Alcatel-Lucent Press Office: press@alcatel-lucent.com